Practice Charter

Good general practice is a partnership in care requiring doctors and patients to work together to achieve the best service to all.

Running a practice surgery is a complex process in which we aim to give the best service to our patients. This will be achieved if staff and patients are patient and understanding with each other.

Our responsibilities to you

You will be treated as a partner in the care and attention you receive.

You will be treated as an individual and will be given courtesy and respect at all times.

Following discussion you will receive the most appropriate care, given by suitable and qualified people.  No care or treatment will be given without your consent.

Your responsibilities to us

Being a partner means that we have responsibilities to each other.

We ask that you treat the doctors and staff with courtesy and respect.

In return we would ask you to try to follow the medical advice offered and take any medication as advised.