Appointments

Due to the current situation, all appointments are offered as telephone triage appointments by our doctors unless otherwise directed.

Please do not travel to the surgery unless advised to do so. Where possible your consultation will take place over the telephone or by video. Face to face appointments at the surgery are to be for the most urgent cases only.

For non-urgent matters, please submit an online consultation (eConsult) request and we will get back to you by the end of next working day.

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.

Pharmacy

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

The 35 conditions which can be treated at home with advice from the pharmacist include:

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

FIND A PHARMACY

Online Consultation

Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request before the end of the next working day.

How it works?

01
Find your symptom, condition or request.
02
Fill out a quick form.
03
Your practice responds by phone or email, usually by the end of next working day

Get Started Watch Video

GP Online Services

Book an appointment with your GP, nurse or clinician at a time that suits you. Sign in to your registered GP online service.

NHS App

Call the Practice

Appointments can be booked by calling the practice during working hours

Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.

Call the Practice

Why does the receptionist need to ask what’s wrong with me?

Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why the need to be seen’.

We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.

FAQs

What are the timings for routine appointments?

Appointments are available throughout the day during normal opening hours.

Does the practice offer routine appointments on weekday evenings and on weekends?

Patients in South Warwickshire will be able to book face-to-face or telephone consultations at GP+ ‘hubs’ from 6.00 - 9.00pm on weekdays and 9.00am - 1.00pm on weekends.

Routine and same day appointments will be offered with GPs, nurses and clinical pharmacists. In addition there will be same day appointments from 6.00 - 9.00pm on weekdays for children aged 0-16 who need treatment after school hours.

Please call 01926 69 59 49 (open Fridays 6pm-8pm, Saturday & Sunday 9am – 12pm) to book routine or same day appointments.

For more information, visit www.southwarwickshiregps.nhs.uk/extendedaccess

What is the Text Reminder Service of the practice?

Bridge House Medical Centre has a text appointment reminder service available free of charge to all registered patients.

When you make an appointment to come in and see a Doctor, Nurse or HCA, you will firstly receive a text message to confirm your appointment and secondly, 48 hours before the appointment you will be sent a reminder.

To receive this service all you need to be is make sure that we hold an up to date mobile number for you and we do the rest.

If you would like to update your mobile number you can do this online by clicking here.

Please inform the reception team to opt-out from this service.

KNOW WHERE TO GO

Consider the range of services available to you and use the NHS responsibly.

Care at Home

Care at home

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest

cough or cold
upset stomach
pain or headache
cuts and grazes
sore throat (but if for two weeks or more contact your GP)

For health advice,

Visit nhs.uk

Pharmacy

Pharmacist

Ask for advice on ailments, medicines and healthier living

queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
repeat prescription
sore eyes (but if persists go to optician)
runny nose
diarrhoea
bite or sting

Find a Pharmacy